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Subprocessors Revision History

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Date

Description of Changes*

February 21, 2025

Removed PagerDuty, Inc. as a subprocessor for all applications.

Added the following subprocessors:

  • New corporate entity: Smartsheet Bulgaria EOOD
  • Business operations subprocessor: Ujwal Inc. 
  • Smartsheet infrastructure subprocessors: Blitline LLC, Fastly, Inc., Mux, Inc., Amplitude Inc., and Rollbar, Inc.
  • Brandfolder infrastructure subprocessor: One More Cloud, Inc. 
  • Smartsheet Regions infrastructure subprocessors: Amplitude Inc.
  • Optional professional services subprocessors: Comture Corporation, Invoka Consulting Limited, Project Plan Services, and Sevan Multi-Site Solutions, Inc.
August 23, 2024

Added Switzerland as a location for Microsoft Corporation under the Smartsheet Regions application and removed the following subprocessors:

  • Business operations: Zendesk, Inc.
  • Professional services: Cortac Group Inc. and Sevan Multi-Site Solutions
May 1, 2024

Updated the descriptions for the Microsoft Corporation. 

Added the following optional professional services subprocessors:

  • Concentrix CVG Customer Management Group Inc.
  • DigitalRadius LLC
  • Prime Consulting Group Solutions
February 2, 2024

Additions: 

  • Smartsheet and Smartsheet Regions applications: Microsoft Corporation
July 26, 2023

Updated the services utilized by the applications to add additional transparency.

Added a section for Private Beta Program Subprocessors. 

March 10, 2023

Added the Content Automation application and its subprocessors.

Removed the following subprocessors for the Brandfolder application: 

  • Action Verb LLC
  • Chatlio, LLC

Removed the following optional professional services subprocessor: 

  • UST Global Private Limited
September 16, 2022

Updated the layout of the subprocessor webpage to improve clarity.  

Added the following subprocessors:

  • Business operations: Atlassian Pty Ltd., NetSuite, Slack Technologies, LLC, and Unbabel Inc.
  • Brandfolder application: CI HUB GmbH and Castle Global Inc.
  • Smartsheet corporate entities: Smartsheet Japan K.K., On Brand Australia Pty Ltd. dba Outfit, On Brand Investments Pty Ltd. dba Outfit, On Brand Investments Ltd. dba Outfit, and On Brand Holdings, Inc. dba Outfit
February 24, 2022

Moved the subprocessor list for the Brandfolder application to this webpage.  

Added the following subprocessor:

  • Smartsheet corporate entity: Smartsheet Costa Rica Limitada 
October 4, 2021

Addition: 

  • Smartsheet corporate entity: Smartsheet Germany GmbH 
July 6, 2021

Additions:

  • Smartsheet application: Snowflake Inc.
  • Professional services: CloudWave Inc., Cortac Group Inc., Intelliswift Software, Inc., ProKarma, Inc. dba PKGlobal, Protiviti Inc., Xpanxion, LLC, DevoTeam G Cloud SAS, SoftwareX, Optimum, Sevan, and Cortac
  • Smartsheet corporate entity: Brandfolder, Inc.
May 6, 2020

Addition: 

  • Bridge application (now part of the Smartsheet application): Tarsnap Backup Inc.
April 17, 2020

Smartsheet updated the location and URL of the webpage.  

Added the following subprocessor:

  • Smartsheet application: Message Systems, Inc. dba SparkPost
February 25, 2020

Additions: 

  • Business operations: TaskUs, Inc.
  • Resource Management application (formerly known as 10,000ft): Amazon Web Services, Inc., Google, Inc., Rollbar, Inc., Twilio Inc., Intercom Inc., salesforce.com, inc., Stripe, Inc.
December 27, 2019

Additions: 

  • Smartsheet application: Elasticsearch, Inc., 250ok Inc., Mimecast Services Limited, Adobe Inc., Avalara, Inc., PayPal Holdings Inc., salesforce.com, inc., and Stripe, Inc. 
  • Smartsheet corporate entities: Artefact Product Group LLC dba 10,000ft, TernPro, Inc. dba Slope, and Smartsheet Australia Pty Limited 
November 7, 2018

Webpage was created and included the following list of subprocessors:

  • Smartsheet application: Amazon Web Services, Inc., Google LLC, Microsoft Corporation, Heroku, Inc., NTT America, Inc., Zayo Group, LLC
  • Smartsheet corporate entity: Smartsheet UK Limited, formerly known as Helpa Ltd. and Converse

 

*Only notifiable changes are included.

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