Frequently asked questions
Get answers to all your questions about ENGAGE Seattle.
Frequently asked questions
Get answers to all your questions about ENGAGE.
Registration
You will be able to view the full conference agenda in late August.
Conference passes
- Cancellations received before Oct. 4, 2026 will be refunded in full.
- Cancellations received Oct. 5, 2026 through Oct. 19, 2026 will be refunded, minus a $300 cancellation fee.
- Cancellations made after Oct. 20, 2026 (2 weeks prior to the conference start date) will not be eligible for refund.
Optional pre-conference training fees
- Cancellations received before Oct. 4, 2026 will be refunded in full.
- Cancellations received Oct. 5, 2026 through Oct. 19, 2026 will be refunded, minus a $300 cancellation fee.
- Cancellations made after Oct. 20, 2026 (2 weeks prior to the conference start date) will not be eligible for refund.
We've created this customizable justification letter that you can submit to your manager, outlining the costs and benefits of attending the conference.
You may transfer your registration to a colleague up to one week before the event commences at no charge. Please contact our registration team here to request a badge exchange.
Please reach out to our registration team here for help.
We’re unable to offer guest passes at this time. Because the event always sells out, evening events and all other conference sessions and activities are limited to ENGAGE conference attendees only.
All ENGAGE attendees must be at least 18 years of age and officially registered for the conference.
Agenda and Attendee event app
In October, registered attendees can create and modify their own schedules via the attendee event app.
Sessions cater to all proficiency levels. We’ll offer a dedicated track for new Smartsheet users, as well as advanced sessions to empower those of you that live and breathe Smartsheet to unlock greater organizational potential.
Accessible via web and mobile app, the attendee event app serves as the interactive nerve center of ENGAGE for conference attendees. You can view breakout sessions and customize your schedule, personalize your profile, discover and connect with other attendees, join discussion groups, browse speaker bios, tag along for some extra fun, and more!
We’ll be launching new content along with mobile app instructions closer to the conference. Stay tuned!
Partners
There is a single registration path for both the Summit and ENGAGE using the same registration link where you will be prompted to enter that you are a partner, which will then provide you with partner-only questions, such as whether you want to schedule a certification exam or a marketing consultation.
The Global Partner Summit is free for partners.
Yes, there is a discount for partners. Please contact your Smartsheet Partner Account Manager for details.
Yes, details will be shared shortly in our Partner News and via your Smartsheet Account team.
You will be able to view the Global Partner Summit agenda at the same time as the overarching ENGAGE agenda becomes available, in late August.
Pre-conference training
We're excited to offer six different classes. To make sure you are signed up for the correct one, please see the prerequisites for each class below:
Build a Smartsheet Solution
Skill Level: Beginner
Prerequisites:
• None
Run Smarter Projects: Smartsheet PM Powered by AI
Skill Level: Beginner to Intermediate
Prerequisites:
• None
Go Beyond the Basics: a Smartsheet Workshop
Skill Level: Intermediate
Prerequisites:
• Proficient in Smartsheet core capabilities
Rethink Your Work: Designing Workflows for AI Agents
Skill Level: Intermediate
Prerequisites:
• Proficient in Smartsheet core capabilities
Troubleshoot Smartsheet
Skill Level: Advanced
Prerequisites:
• Proficient in Smartsheet core capabilities
Scale Complex Solutions & Design Strategic Portfolios
Skill Level: Advanced
Prerequisites:
• Proficient in Smartsheet core capabilities
The training will be held at the Seattle Convention Center Summit building. Specific room location and pre-training prep materials will be sent approximately three weeks before the conference.
Yes, you will need to bring your own laptop and power supply. You will also need to connect to the conference Wi-Fi when you arrive — instructions will be provided at check-in.
Breakfast and lunch will be provided for all pre-conference attendees.
We offer these types of classes year round, and you have the choice to participate virtually or in person. To see upcoming class offerings, visit Smartsheet University.
Smartsheet credential exams
Attendees can register for the Smartsheet University Builder Credential exam when registering for the conference. You’ll have the opportunity to select an exam session time during the registration process. You can reschedule later by selecting a different time within the attendee event app.
Yes, you will need to bring your own laptop and power supply. You will also need to connect to the conference Wi-Fi when you arrive — instructions will be provided at check-in.
We offer year-round credential exams through Smartsheet University.
Premium Support Live
All ENGAGE attendees are invited to sign up for a one-on-one 25 minute session with a Smartsheet Support expert! These sessions cover how-to questions, break/fix product issues, and general support-related topics. To sign up, follow these instructions:
- Navigate to this link
- Sign in via Smartsheet if not already logged in
- Select which topic you are hoping to cover and a time that works best for you.
Tues., Nov. 4: 2-6 pm PT
Wed., Nov. 5: 7:30 a.m.- 6:30 p,m. PT (closed during keynote 9-11 a.m. PT)
Thurs., Nov. 6: 7:30 a.m.- 5 p.m. PT (closed during keynote 9-10 a.m. PT)
Project Management Institute PDUs
Yes! You can acquire PDUs from nearly all ENGAGE breakout sessions. Generally, each 60 minute session qualifies for 1 PDU credit. The full list of approved sessions will be added to PMI’s course catalog ahead of the event, along with a PMI PDU Tracker PDF.
ENGAGE is held at the Seattle Convention Center Summit building in Seattle, Washington.
We are pleased to offer discounted rates at multiple hotels within walking distance to the convention center. Take a look at our partner hotels on the ENGAGE Location page.
During the registration process you will select your hotel dates and choose one of the many available discounted hotels for your stay. Once you complete your registration for the conference, the confirmation page (and email) will include information about your booking.
Please note: room quantities are strictly limited and available on a first-come basis. Prices range from $174 to $319 and are subject to change. Our discounted hotel cutoff date for new reservations is Wednesday, Oct. 9.
You can modify your hotel reservation by clicking on the link in your reservation confirmation email, by submitting your request in the Inquiry Form.
Cancellation policies vary per hotel. Please refer to the cancellation policy as noted on your hotel reservation confirmation.
A limited inventory of room nights is available before and after the conference dates if you wish to extend your stay. These can be selected during the hotel booking process. If additional dates are no longer selectable, it means the inventory for those dates has reached capacity.
Travel
Yes! We are pleased to offer ENGAGE attendees discounts on airfare for Alaska Airlines, Delta Air Lines, and United Airlines and for Enterprise Rent-A-Car. Details are on the location page.
Seattle-Tacoma International Airport (airport code SEA) is the closest airport, approximately 14 miles from the Seattle Convention Center Summit building and downtown Seattle hotels.
You will need to arrange your own transportation to and from the airport. Taxis, Uber/Lyft, and airport shuttles are readily available. Rates typically average $50 for the 14-mile trip. Plan for 30 minutes drive time; up to one hour in rush-hour traffic.
We recommend arriving on Tuesday November 3 - the Experience Hub will open in the afternoon. The conference opens at 8 a.m. on Wednesday, Nov. 4 and ends in the evening on Thursday, Nov 5.
If you are attending an optional pre-conference training, we recommend arriving on Monday, Nov. 2, as the training will begin at 8:30 a.m. on Tuesday, Nov. 3. These trainings are selectable during the online registration process for an additional fee.
In addition to the Summit Garage, the convention center has two other parking garages. Maps and daily parking rates are available here. There are also several parking lots and garages within a four-block radius. Please note: Smartsheet is unable to validate parking.
Meals
Nov. 4
Breakfast, lunch, and heavy appetizers will be provided at the ENGAGE welcome reception.
Nov. 5
Breakfast, lunch, and light dinner will be provided at the ENGAGE attendee party.
During the online registration process, there is a section to select dietary accommodations, including halal, kosher, kosher vegetarian, and vegan. We will provide options — within our main meal program — for vegetarian, gluten-free, dairy-free, seafood/fish-free, nut-free, soy-free, and low sodium. If you have any additional questions, please contact our special accommodations team here.
Special accommodations
During the online registration process, there is a section to request assistance. We will contact you directly to discuss options and logistics. If you have any questions in the meantime, please contact our special accommodations team here.
Yes, we will have private space available at the convention center for nursing mothers. Please note this request during the registration process and we will contact you with additional details.
Yes, we will have private spaces available at the convention center for prayer and wellness. Please note this request during the registration process and we will contact you with additional details.
All ENGAGE attendees must be at least 18 years of age and officially registered for the conference. At this time, we are unable to offer a guest pass or +1 to the evening networking events.
Attire
Business casual for all daytime and evening events. We recommend dressing in layers as the conference rooms can run cool or hot throughout the day.
Virtual attendees
ENGAGE is an in-person event. There is no live virtual option for the full duration of the event; however, the opening keynote will be live streamed and will also be made available post-event for on-demand viewing.
Policies
Please review these registration and conference policies:
Sponsors
Reach out to smartsheetsponsors@nteractive.com.
