Say hello to our
Smartsheet Overachievers!

"I believe my superpower is my ability to see how the various elements of Smartsheet can be combined to consolidate output from multiple teams into a single, unified view for stakeholders."

Louis Leir is the Business Development and Strategy Director at Alexion Rare Disease within AstraZeneca, where he leverages Smartsheet solutions to enhance Alexion’s Supply Chain Operations. Among his projects, Louis pioneered a Life Cycle Management (LCM) build that connects key functions across the enterprise, helping the organization anticipate and adapt to regulatory changes affecting the supply chain. Outside of work, Louis enjoys tackling woodworking projects, exploring new restaurants, and collecting Smartsheet Community badges.

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"I am deeply committed to expanding my expertise and sharing that knowledge to empower my community."

Karen Malone serves as an Operations Analyst in the Chancellor's Office at California State University (CSU), supporting the IT department. With over eight years of experience using Smartsheet, she brings deep expertise and strategic insight to her role. As the CSU Smartsheet Systemwide Administrator, Karen plays a key role in optimizing collaborative workflows across the organization. She is certified in the Smartsheet Core Product, and considers the platform an essential tool in her professional toolkit.

"I have never faced a problem that I couldn't solve with Smartsheet." 

Paul McGuinness is the Central Operations Manager for Care UK, a provider of residential care for the elderly. Paul has used Smartsheet for 10 years, allowing him to collect, organize and display data from across the business in real-time. He credits Dynamic View specifically for elevating platform engagement with his colleagues, and he became a Smartsheet Community Champion in 2023. When he's not overachieving, Paul enjoys spending time with his children and grandchildren. His favorite hobby is crewing for comic conventions and working with people from film, TV and games.

LinkedIn

"Since I began providing Smartsheet support to my colleagues and clients, our user adoption has increased exponentially!"

Syed Muhafzal is an Associate Director with Knight Frank Australia, a global commercial and residential real estate company. As a passionate advocate for Smartsheet, he is the go-to expert in his company and has created an internal Center of Excellence channel for any of his colleagues to use to develop their skills. Outside of work, he enjoys playing basketball, video games and spending time with his beautiful wife and daughter.

LinkedIn

"My favorite Smartsheet hack is my exceptionally complicated lookups!"

Professor Bruce Northcote is the Chief Security Officer within the division of Research and Innovation at the University of Adelaide in Australia. Ranked in the top one percent of universities worldwide, its global partnerships across research, education, and industry create a diverse and innovative environment for its students and fellows. Bruce led the deployment of Smartsheet at the university and has advocated for the platform at events and in customer case studies. Away from work, Bruce is a technology evangelist and sports junkie - he has been awarded life membership of his State Basketball Association for his contributions to umpiring at the highest level.

LinkedIn

"I love troubleshooting formulas, learning new functionalities and how they can help enhance processes!"

Monique Odom-Stearn is an Architecture Solutions Manager at Comcast, a global media and tech company. She uses tools like Smartsheet to optimize processes used across multiple departments and loves helping to make things easier for others. An active member of the Smartsheet Community, she is passionate about teaching others how Smartsheet can change the game. Monique loves all things nerdy, and enjoys reading, crocheting, playing video games, hosting board game days, and exploring local events.

LinkedIn

"I want to continue inspiring others; especially those who might not think of themselves as 'spreadsheet people,' to see just how transformative Smartsheet can be."

Karen Pytel is a Senior Design Operations Manager in the EdTech space, specializing in optimizing creative teams and enabling them to work at scale. Smartsheet is her go-to tool for building solutions that sharpen creative focus and minimize the tedium for her teams. Karen is driven by a genuine passion for helping others envision a more efficient and innovative future.

LinkedIn

"My motto is, 'If you can dream it, we can build it.'"

Joey Razzano is the Performance System Administrator for the Oregon Department of Human Services in the United States. She has been driving Smartsheet adoption at the State of Oregon since 2017 during monthly sessions, and she has presented at both ENGAGE and local user groups in Portland. In her spare time, she is an advocate and caregiver for people with disabilities, and volunteers for community events that support worthy causes.

LinkedIn

"I'm considered the Smartsheet guy at work and I'll help anyone in need."

Paul Reeves has been in the educational publishing space for 20 years. Throughout his career, he has strived to improve upon areas of efficiency, via process or tools. He was introduced to Smartsheet four years ago and today, he lives and breathes it. He also co-hosts a monthly user group at his company. Outside the office, you will find him early in the morning swimming in Lake Austin, spending time with family, and exploring different locales.

LinkedIn

"I'm a huge fan of working smarter, not harder, and Smartsheet helps me do that."

Mikah Torres is a Project Manager with The Home Depot who has championed the use of Smartsheet across a multitude of teams and initiatives over five years. He has helped build interconnected and automated solutions that can keep up with the teams who use them, and in his own words: "There's not much a good pivot can't resolve." In his spare time, Mikah spends time renovating his new home and watching YouTube with his dogs. 

LinkedIn

"My favorite part of my job is transforming complex processes into simple, scalable solutions that teams love to use."

Isis Taylor is a Project Manager skilled at designing intuitive Smartsheet solutions that streamline workflows, improve visibility, and deliver measurable results. She is Smartsheet Core Product and Project Management Certified, with expertise in dashboards, automations, and Control Center blueprints. As a Smartsheet Community Ambassador, Early Adopter Program participant, and Mobilizer, she enjoys connecting with other solution builders and sharing best practices. Outside of work, she unwinds by watching anime marathons with her kids and debating which hero has the best story arc.

LinkedIn

"My proudest accomplishment has been implementing Control Center and Dynamic View, which significantly enhanced our project delivery engine."

Andrei Veloso is a Project Coordinator at Douglas Pharmaceuticals. On top of managing projects, he is the in-house Smartsheet Subject Matter Expert (SME), where he helps his teammates determine how Smartsheet can be suitable for their business needs while creatively boosting their productivity and efficiency. Outside of work, he is jamming on his bass guitar, gaming, or going on a foodie excursion.

LinkedIn

"Change management and communication are critical aspects of my work, and Smartsheet helps me with both."

Florian Zbinden is a Quality Systems Project Manager at Thermo Fisher Scientific where he works in a Project Management Office (PMO) that delivers projects and programs within the Quality division. He is now deploying Smartsheet across his entire PMO to address complex projects, using several advanced apps. He has been a speaker at two user groups in Switzerland, and in his spare time, he loves spending time with his family, running, and doing triathlons.

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