At Smartsheet, “magic” results when we build together thoughtfully and strategically. Guided by “The Smartsheet Way,” tenets, our team members turn innovative ideas into reality every day. This quarter, we are proud to honor five Magic Makers who have gone above and beyond in representing the pillars of The Smartsheet Way: Picture the win, Make it happen, Push past limits, Own the outcome, and Champion every success. Nominated by the colleagues who see their dedication firsthand, these individuals serve as inspiring examples of our values in action. Please join us in celebrating their achievements!
Alex, a Regional Director who leads with both clarity and heart, is a dedicated catalyst for positive change. Since taking the helm of his team this quarter, Alex has demonstrated the concept of Picture the win, setting a clear vision that has empowered his team to exceed their quarterly targets. As a leader, Alex is known for his unwavering belief in his team’s potential to better service our new and existing customers. Whether he is jumping in to accelerate customer satisfaction or rolling up his sleeves to help solve a complex challenge, Alex is always ready to pitch in and help or his team.
What Alex’s coworkers say:
“Alex goes above and beyond in his day-to-day role by being present, supportive, and approachable—always ready to roll up his sleeves to help solve challenges or celebrate wins. He doesn’t just manage us, he inspires us.”
“Alex’s genuine belief in people has transformed our culture and set a new standard for leadership within the organization.”
Alex, what does this award mean to you?
“I’ve been with Smartsheet for six years. During that time I’ve been fortunate to accomplish many things with the fantastic EMEA team, but to be recognised in this way which relates to our culture and at a global level is truly a fantastic feeling and experience. It represents not just personal achievement, but also the collective hard work and dedication of my colleagues. Receiving this award motivates me to continue striving for excellence and to contribute positively to our company's culture and success.”
Jim perfectly exemplifies the Make it happen value through his leadership in modernizing Smartsheet’s API documentation (Application Programming Interface). By transforming a long-standing friction point into a high-performing, interactive experience, Jim has significantly improved how our developer community engages with the Smartsheet platform. Beyond his technical prowess, Jim is also a dedicated mentor and advocate, ensuring our customers feel supported and valued through platform changes and technical migrations. His ability to remove barriers and prioritize a customer-first experience has set a new benchmark for technical excellence.
What Jim’s coworkers say:
“Jim is recognized as someone who is a dependable, approachable thought leader whose work has elevated the organization’s API strategy and overall efficiency.”
“The value of Jim’s work has been recognized in the Smartsheet Community, where users shared praise like ‘Excited to get my development team engaged on the new look.’ Jim didn’t just make it happen—he made it exceptional!”
Jim, what does this award mean to you?
“I’m humbled and immediately want to say, ‘What about this teammate and that teammate, who I worked with?’ If you work with me, then you’ve earned it with me. Kudos to what we’re accomplishing!”
Adam is a standout example of the Push past limits value, improving work culture and leading process improvements . When a recurring technical hurdle impacted team productivity, Adam didn’t just provide a fix, he revolutionized the solution. By taking the initiative to streamline a complex migration for hundreds of employees, he successfully optimized a time-consuming process to be twice as fast, saving us hundreds of collective hours. His commitment to refining our system and dedication to his internal customers have created a massive win for both our organizational efficiency and company culture.
What Adam’s coworkers say:
“What’s truly inspiring is Adam’s unwavering enthusiasm and commitment to refining the process, even after doing it hundreds of times.”
“Adam’s above and beyond service to internal customers deserves to be celebrated. He didn’t just solve a problem, he made magic happen.”
Adam, what does this award mean to you?
“Receiving this Magic Maker award was genuinely such a wonderful surprise! I truly love what I do and am honored to be able to make my fellow colleagues’ day-to-day a little bit easier when it comes to supporting themselves through IT tools such as Self Service for Mac users and Software Center or Company Portal for PC users. I look forward to continuing to build and collaborate on more tools and efficiencies with my rockstar team of IT wizards in Client Engineering. Thank you so much for this amazing opportunity!”
Jay is a creative and dedicated force within the APJ region who perfectly embodies the Own the outcome award. Known for going the extra mile, she plays a vital role in building deep relationships with our customers, ensuring their voices are at the heart of our events and stories. Jay has a unique talent for transforming complex marketing data into engaging visuals and dashboards that keep her team informed and inspired. Her blend of creativity, technical skill, and dedication to her craft make her a truly exceptional team member.
What Jay’s coworkers say:
“Jay’s commitment to the APJ team is unmatched; she’s always there to help everyone and consistently goes the extra mile. Jay is a creative, talented, and supportive team member who truly embodies this award!”
“Jay goes over and beyond in each initiative. She works on perfecting customer stories to enable many of our Partner and Field events to provide more value to customers.”
Jay, what does this award mean to you?
“I’m honoured to be nominated alongside so many talented and inspiring colleagues. I’m purpose-driven and motivated to help others succeed, so this recognition feels like a reflection of the incredible people I get to work with and the meaningful outcomes we deliver together, especially across APJ. I’m incredibly proud to be part of such a supportive, collaborative, inspiring and outcome-driven team. Thank you for the trust, encouragement, and belief—it truly means more than you know. This recognition belongs to all of us!”
Carlos is a powerful example of what it means to champion every success, combining consistent high performance with an incredible dedication to his team and their customer-focused work. He successfully navigated evolving business needs and new markets, recently spearheading our growth in LATAM and closing a massive customer win. Carlos consistently goes above and beyond to mentor others and help the entire team succeed, making his recent transition into a leadership role a logical next step in his career path.
What Carlos’ coworkers say:
“Carlos’ powerful combination of personal achievement, mentorship, and successful adaptation makes his recent promotion to a leadership role (and this award) a clear testament to his excellence.”
“Carlos is the king of consistency, not only achieving top performer status year after year, but also constantly championing his peers by going above and beyond to help the entire team succeed.”
Carlos, what does this award mean to you?
“Winning this award means a lot to me because it represents my efforts being recognized. It’s a reminder that the work, consistency, and the care I put into what I do matters. I’m grateful for the trust, the support and the people I get to work with every day.”
A huge round of applause to this quarter’s winners and their incredible dedication to their work and our Smartsheet values. If you’re ready to build something extraordinary and create magic at work, we’d love to meet you. Check out our open roles.
