August 08, 2025
We've enhanced the true-up experience to give System Admins greater clarity, confidence, and control over seat management with the following improvements:
- Timeline transparency: Clearer visibility into the true-up schedule, so that System Admins know exactly when to review billable seats and when charges will occur.
- Make informed decisions: See your complete paid seat picture in one place. Instantly know which Member seats are used, which are available, and which need review so you can manage your org’s access with confidence.
- Eliminate billing surprises: We’ll no longer default the true-up page to show only Provisional Members, as this can hide users who need reconciliation. Instead, all billable users will be shown by default for better visibility.
Environment Availability: Commercial US, Commercial EU, Commercial AU
Plan Availability: Pro, Business, Enterprise, Advanced Work Management
Subscription Model Availability: User Subscription Model
