Business process management

From understanding the status of current processes to automating tasks in order to reduce manual work and save time, we’ve got you covered with helpful resources, including guides, how-to articles, and templates.

Recent content

Business process management

The Essential Guide to Creating a Program Management Plan

Dec 20, 2024 12 min read

Strategy

Business process management

Free ITIL Templates

ITIL doesn’t have to be complex: Quickly implement ITIL initiatives when you download these free, customizable, practical templates.

Dec 7, 2024

Built for enterprise

Business process management

Requirements Management 101: Processes, Plans, and Best Practices

Learn how to develop and implement requirements management processes and plans, and find expert tips and a starter kit.

Aug 23, 2022 23 min read

Collaboration

Business process management

How to Write Test Cases: The Essential Guide

Learn about test cases, why they are important, and how to create one in Excel, including a tutorial with ... Discover how software testers leverage test cases to improve software development.

Apr 18, 2021 19 min read

Strategy

Business process management

Free Contract Management Templates

Dec 6, 2021 7 min read

Leadership

Business process management

Free Call Tracking Templates

Apr 8, 2021 3 min read

Business process management

Free Call Log Templates

Apr 7, 2021 6 min read

Business process management

Free Bug Report Templates and Forms

Simplify your company’s software bug reporting process by downloading free, customizable bug reporting templates and forms to ensure that bugs are reported accurately and fixed in a timely ...

Oct 15, 2024 10 min read

Security

Business process management

Free IT Incident Postmortem Templates

Apr 5, 2021 3 min read

Business process management

Free Startup Business Plan Templates and Examples

Oct 2, 2023 8 min read

Modern work

Business process management

Demo: Scale work execution with Smartsheet Control Center

Discover how Smartsheet Control Center can help you create and launch repeatable, consistent project and process plans and automate portfolio reporting with the click of a button.
Built for enterprise

Business process management

Everything You Need to Know About Negative Test Cases

Learn why negative testing is important and how to create effective test cases. You’ll find expert examples to reference and be able to download, free customizable test case templates.

Mar 15, 2024 11 min read

UX design

Business process management

Effectiveness vs. efficiency: What you need to achieve both

As technical innovations scale, organizations must understand the difference between effectiveness and efficiency — and employ both to achieve more.

Dec 16, 2019

Productivity

Business process management

Clinical Trial Templates to Start Your Clinical Research

Download free clinical trial templates for your clinical research, available in SharePoint, Word, Excel, and Microsoft Project formats.

Apr 16, 2021 23 min read

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