Smartsheet is named a Customers’ Choice in the June 2023 Gartner® Peer Insights™ ‘Voice of the Customer’: Collaborative Work Management

Smartsheet is named a Customers' Choice in the 2023 Gartner Peer Report

Smartsheet is excited to announce we have been recognized as a Customers’ Choice vendor for 2023 in the Collaborative Work Management category on Gartner® Peer Insights™. This distinction is a recognition of vendors in this market based on feedback and ratings from 203 verified end users of our product as of 30th April, 2023. Overall, Smartsheet reviewers gave us a 4.6 out of 5, with 98% saying they would recommend our product.

The Gartner Peer Insights Customers’ Choice recognizes vendors in this market based on reviews from verified end-user professionals. The Customers’ Choice distinction takes into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate. 

Here are some comments from customers that contributed to this distinction:

“Smartsheet is an incredible platform. You can do almost anything with it. I started with project management and have since used it for bug tracking, participant directories, SOX compliance reviews, and more.”

- Manager, Talent Technology, Software Industry

“Smartsheet is an outstanding PPM software platform that has exceeded my expectations. The tool offers a wide range of features that have simplified my work and brought a new level of efficiency to my team.”

- Senior Director of IT, Media Industry 

"We have been using Smartsheet since 2010. Time and time again, Smartsheet has been the answer to our project, data, and tracking solutions. ”

- VP, Product & E-learning, Education Industry 

Read more reviews for Smartsheet here and read the June 2023 report to learn more about this distinction. 

Read the report

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Gartner, Voice of the Customer for Collaborative Work Management, By Peer 
Contributors, 28 June 2023

This graphic was published by Gartner, Inc. as part of a larger research document and 
should be evaluated in the context of the entire document. The Gartner document is 
available upon request from Smartsheet.