Find answers faster with our new GenAI-powered Support experience

April 1st, 2025

We’re making it easier than ever to get the help you need. With our enhanced Contact Support experience, you’ll now receive instant, GenAI-powered support for real-time suggestions, conversational case submission, smarter case routing, and direct access to your support plan benefits—all in one place. Whether you're looking for quick answers, scheduling a Pro Desk session, starting a live chat, or accessing phone support, it’s all just a click away.
 

How to get started
Click  Help > Chat with Support  in the left-hand navigation menu to get started in-app. 

Or visit our Contact Support Portal to begin. 

Learn more about what’s included with your support entitlements, or to learn more about how to file a support request.

Environment Availability: Commercial US only

Plan Availability: All plans