Automation in the Workplace 2017
Automation in the Workplace
There has been a lot of talk in the C-Suite and among IT managers about how automation can improve productivity and reduce costs. Missing from many of the conversations is how information workers view these changes, and the potential they see for automation to transform their jobs. By reducing the steps required to complete everyday tasks, automation can make information workers significantly more efficient and free up time to focus on higher-value work.
But how much of their workday is actually spent on repetitive work? Which tasks would they most like to see automated, and how do information workers believe automation will affect their lives? Is it a threat or an opportunity?