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Key results

$2.5M

annual average benefit

745%

three-year return on investment

7-month

payback on investment

IDC Research

Full Research Report

Explore IDC’s full research report detailing how Smartsheet drives measurable business impact.

Executive Summary

Review the executive summary of IDC’s research report detailing how Smartsheet drives measurable business impact.

What customers say

A significant benefit of Smartsheet is its reporting capabilities. Without it, we would spend an extra 6 hours per week per project on updates. The second major benefit is resource management. At the project’s start, we can set up templates and resources, avoiding reinventing the wheel. We know which parts of the organization to tap into and can estimate our needs.

Manufacturing customer interviewed for IDC research

The biggest benefit of Smartsheet is staff efficiency. Our staff adapted well and are quite efficient with it. The product is intuitive and user-friendly, resulting in minimal follow-up questions.

Healthcare customer interviewed for IDC research

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