
IDC research: Smartsheet customers achieved 745% ROI
In this recently commissioned study, IDC uncovered that organizations using Smartsheet achieved an annual average benefit of $2.5 million, resulting in a three-year ROI of 745%.
Key results
What customers say

“Yes, you’re buying an IT tool, but you’re also buying much more than that. You’re buying a fundamentally new way of working and thinking that can be very powerful. I’ve talked to users, and they have described how they are solving problems they didn’t even know existed.”
–Head of Health, Safety, and Environment
The Total Economic Impact™ of Smartsheet, a commissioned study conducted by Forrester Consulting on behalf of Smartsheet, January 2022