Breakout Session

Scaling Smartsheet Across a Health System: The Memorial Health Story

Wednesday, Nov 4 | 1:20PM - 5:00PM

Details

Building a robust Smartsheet deployment at Memorial Health in Illinois required deliberate governance, architecture, and automation. Sam Mueller deployed Smartsheet across the business - PMO, Marketing, Finance, HR, Supply Chain - building dozens of Control Center blueprints, Dynamic Views, and Data Shuttle configurations. Smartsheet powers the DAISY and Sunflower Award program, where patient nominations funnel through committees and recognition scales across all sites. Discover the key lessons behind their enterprise success and what they are working on next.

Speakers

Headshot of Sam Mueller

Sam Mueller

Manager of HR Applications

I am the Manager of HR Applications at Memorial Health, where my team supports Smartsheet, ServiceNow, and Workday. We began using Smartsheet in 2021 to develop our Project Management toolkit and have since helped scale the platform across dozens of business units, including the PMO, Marketing, Finance, Human Resources, and Supply Chain. By combining thoughtful solution design with automation, I help teams streamline processes, strengthen collaboration, and break down organizational silos. I am a proud Smartsheet Overachiever alumnus and have previously presented at Smartsheet ENGAGE and a Chicago Smartsheet User Group. I’m passionate about eliminating manual work and empowering others to build solutions that make their work simpler, faster, and more effective.

Headshot of Adam Lang

Adam Lang

Sr. Product Marketing Manager II

Adam Lang is the Lead Product Marketer for the healthcare vertical at Smartsheet, where he leverages strategic marketing insights to deliver high-impact solutions for the industry. Outside of work, he runs a non-profit organization he founded to drive awareness and implement life-saving interventions against sudden cardiac arrest (SCA). Adam lives in Seattle with his wife, two kids, and his wheaten terrier. He spends his free time coaching soccer, playing golf, and is always on the hunt for a new healthcare podcast to listen to.