Overallocated and Flying Blind: Resource Planning in the Real World

Most resource management efforts fail for one reason: the data stops being true. Your heatmap turns red based on whatever work made it into a project plan that's now stale, while the support queue, the keep-the-lights-on work, and the PTO stay invisible. AI has made the analysis cheap, which makes the data foundation matter more, not less. This session is about right-sizing your practice: matching rigor to the decisions you need to make, and capturing all the demand. We'll cover where AI helps with utilization and what-ifs, and how to keep the data trustworthy after the novelty wears off.