Breakout Session
From Intake to Insight: Building a Delivery Transformation Office
Thursday, Nov 5 | 4:00PM - 5:00PM
Details
Most organisations manage projects in silos — intake in one place, delivery tracking in another, and reporting bolted on afterwards. In this live demo, we'll walk through a Delivery Transformation Office built in Smartsheet for a large entertainment operator, showing how one connected workspace takes a request from intake through delivery into executive-level portfolio reporting — no duplicate data entry required. Attendees will see how intake, a reusable project toolkit, and rollup dashboards work together, and leave with a blueprint adaptable to their own environment.
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Content Track Built to Transform: How Real Teams Reinvented the Way They Work |
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User Level Intermediate |
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Location Room 423 - Level 4 |
Speakers
Nathan Chambers
Technical Account Manager I
Nathan Chambers has spent the last 5 years at Smartsheet, with 2 years as a Technical Account Manager helping customers navigate their digital transformation journeys. With over a decade in IT operations, Nathan has a rare gift for understanding what organisations actually need and translating that into Smartsheet solutions that work. Whether it's designing a workflow engine or discussing the finer points of project management, he brings both technical rigour and genuine curiosity to every customer engagement. When he's not optimising workflows, Nathan can be found running marathons and supporting Glasgow Celtic FC.