Breakout Session
Driving Impact Through People in the Age of AI
Wednesday, Nov 4 | 2:40PM - 3:40PM
Details
Three converging global forces are reshaping the project profession: a generational handover, with 71% of project managers now over 45; AI projected to automate up to 80% of PM task execution by 2030; and a widening gap in the human skills - judgment, trust, leadership - that AI cannot replicate. Ric Galassi, Global Head of Portfolio Delivery at Flight Centre Travel Group, unpacks what happens when these forces compound, and why the window to act is now, while experienced mentors are still in the room. Drawing on FCTG’s own experience rebuilding a PMO team from scratch, Ric shares practical advice on what every PMO leader, programme & project manager and team lead can do starting today to build the judgment AI cannot replace, before the gap closes for good.
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Content Track Built to Transform: How Real Teams Reinvented the Way They Work |
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User Level Intermediate |
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Location Ballroom 2 - Level 5 |
Speakers
Brian Gann
Principal Solutions Engineer
Brian has over 10 years of experience in the SaaS space helping organisations mature in the digital world across a variety of industry sectors. His diverse experience includes leadership roles in both Sales and Marketing. For the past seven years, Brian has been working with Smartsheet customers in the North America and Asia Pacific to build portfolio and program management strategies and help them scale work for success. With his breadth of experience, Brian regularly speaks at customer and thought leadership events, sharing his insights on change management, project and portfolio management, and operations.
Richard Galassi
Global Head of Portfolio Delivery
Ric has spent over 20 years in the messy middle of large-scale delivery — where strategy meets reality and things get complicated. Today he builds the kind of governance that actually works: lean, practical, and built for people, not processes.