Breakout Session

Automations, Integrations, and Agents: Building Workflows That Think

Thursday, Nov 5 | 2:40PM - 3:40PM

Details

Automation is evolving from rigid, rule-based flows into intelligent, agentic workflows that connect your whole stack — with no technical expertise needed. You'll learn how AI automations let you build workflows in plain language with AI actions at any step, how conversational integrations turn the tools you already use into a unified workflow engine, and how AI agents are evolving alongside both — from on-demand skills, to scheduled work, to operating continuously. Leave ready to design workflows that scale your team's capacity.

Content Track

From Tools to Intelligence: Designing Systems to Conquer Complexity

User Level

Intermediate

Location

Flex C - Level 2

Speakers

Headshot of Diana Yeh

Diana Yeh

Sr. Product Manager I

Diana Yeh is a Product Manager on the Applied AI team at Smartsheet, where she drives product strategy for AI agent capabilities. Over her nine years at Smartsheet, Diana has worked across content, collaboration, and agent quality, building deep expertise in translating customer pain points into scalable AI solutions. Her current work spans evaluation frameworks for agent quality, analysis on how AI can solve customer pain points, and partnering cross-functionally with engineering and design to bring responsible, high-quality AI experiences to customers.

Headshot of Haley Patrone

Haley Patrone

Sr. Product Marketing Manager I

Haley Patrone is a Senior Product Marketing Manager at Smartsheet, where she leads product marketing for integrations, with a focus on helping customers and field teams see how Smartsheet connects with the tools they already use. Over her four years at Smartsheet, Haley has also led product marketing for Brandfolder and for content and collaboration features.

Headshot of Suparno Chakrabarti

Suparno Chakrabarti

Group Product Manager

Suparno Chakrabarti is a Group Product Manager at Smartsheet, where he leads product for Automations, including Bridge, and the iOS and Android apps, as part of the Core Experience and Applied AI organization. He also helped launch Smartsheet’s Forward Deployed Engineering practice. His singular focus is to build ways for Smartsheet to work for you while you’re away from your keyboard, whether that’s an automation running in the background or the work you move forward from your phone.