Breakout Session

Automations, Integrations, and Agents: Building Workflows That Think

Wednesday, Nov 4 | 1:20PM - 5:00PM

Details

Automation is evolving from rigid, rule-based flows into intelligent, agentic workflows that connect your whole stack — with no technical expertise needed. You'll learn how Smart Automations let you build workflows in plain language with AI actions at any step, how Smart Integrations turn the tools you already use into a unified workflow engine, and how AI agents are evolving alongside both — from on-demand skills, to scheduled work, to operating continuously. Leave ready to design workflows that scale your team's capacity.

Speakers

Headshot of Diana Yeh

Diana Yeh

Sr. Product Manager I

Diana Yeh is a Product Manager on the Applied AI team at Smartsheet, where she drives product strategy for AI agent capabilities. Over her nine years at Smartsheet, Diana has worked across content, collaboration, and agent quality, building deep expertise in translating customer pain points into scalable AI solutions. Her current work spans evaluation frameworks for agent quality, analysis on how AI can solve customer pain points, and partnering cross-functionally with engineering and design to bring responsible, high-quality AI experiences to customers.

Headshot of Payal Sadhwani

Payal Sadhwani

Sr. Product Manager I