Breakout Session

From Adoption to Infrastructure at Carl Zeiss AG: Building an Enterprise Governance Framework

Thursday, Nov 5 | 2:40PM - 3:40PM

Details

Smartsheet has been adopted. So, what next? True success is when a tool disappears into how your organization actually operates. In this session, we explore how Christoph Hoffmann and the team at Zeiss developed a governance framework that placed Smartsheet at the heart of their business infrastructure. From a Project Management Handbook built around Smartsheet to real-time project dashboards replacing PowerPoint packs (and meetings) Christoph shares practical examples that can serve as a replicable model of success for your organizations.

User Level

Advanced

Speakers

Jack Featherstone

Sr. Enterprise Solutions Engineer

Jack Featherstone is a Senior Enterprise Solutions Engineer in Smartsheet's EMEA region, partnering with strategic customers principally in DACH. He brings substantial expertise across Control Center, integrations, and designing complex, transformative enterprise solutions. Jack specializes in helping organizations optimize processes and drive digital transformation. As customers begin their AI journeys, he focuses on enabling them to unlock tangible AI value. With deep understanding of enterprise needs and technical requirements, Jack collaborates closely with customers to translate business challenges into sustainable, impactful solutions that deliver measurable value and operational excellence.