Breakout Session

3 Users to 1,114: How Zalaris Standardized Global SAP Delivery Across 11 Countries

Wednesday, Nov 4 | 4:00PM - 5:00PM

Details

In three years, Zalaris scaled from 3 Smartsheet users to 1,114 across 11 countries, standardizing operations for a SAP consulting business serving clients with 1.8 million employees. EVP Mike Ellis breaks down the blueprint-driven model that enabled real-time delivery at that scale — and how AI now augments expert consultants to sustain it.

User Level

Intermediate

Speakers

Michael Loughrey

Sr. Solutions Engineer - MCM

Michael Loughrey is a Senior Solutions Engineer based in Smartsheet's APAC region. With a background in Agile Project Management and software development, Michael is able to apply his expertise to better understand business problems. His role includes aligning customers' business problems to real-life Smartsheet solutions including Control Centre and various other premium applications. Michael acts as the AI SME, often bridging the gap between our internal product team and our customers to ensure we understand and deliver an effective AI platform. Within Michael's 6-year tenure, he has also supported Smartsheet's Digital Asset Management Solution, Brandfolder.