Smart Session

Unlocking retail profitability: How a unified platform drives operational excellence

Tuesday, Nov 4 | 4:00PM - 4:25PM

Details

Navigating the complexities of modern retail — from hyper-personalization to omnichannel demands — requires a fundamental shift in how organizations operate. This session will explore the key trends and challenges shaping the industry, highlighting how the "tool sprawl" of fragmented, single-purpose applications is hindering agility and growth. We will then uncover the opportunity for a unified work management platform to serve as a central hub, connecting disparate teams, data, and processes. Through real-world examples, you'll learn how Smartsheet provides a single source of truth for managing everything from new store openings to supplier collaboration, enabling retailers to gain real-time visibility and strategic alignment. You'll learn how a flexible, scalable, and intelligent platform can help your team overcome operational hurdles and thrive in a competitive, fast-paced marketplace.

Location

Experience Hub - Smart Session Theater

Speakers

Elisabeth Wharton

Sr. PMM II

With over a decade of marketing experience, Elisabeth Wharton has spent the last six years at Smartsheet. Her career at the company began in Customer Success, where she developed a deep understanding of customer needs that became the foundation for her seamless transition into Solutions Marketing. She has since successfully led the go-to-market strategy for the higher education audience and managed the company's product disclosure program. Having recently returned to the industry marketing team, Elisabeth is now focused on building the go-to-market strategy for Smartsheet's retail and consumer goods customers.