Unlocking retail profitability: How a unified platform drives operational excellence

Navigating the complexities of modern retail — from hyper-personalization to omnichannel demands — requires a fundamental shift in how organizations operate. This session will explore the key trends and challenges shaping the industry, highlighting how the "tool sprawl" of fragmented, single-purpose applications is hindering agility and growth. We will then uncover the opportunity for a unified work management platform to serve as a central hub, connecting disparate teams, data, and processes. Through real-world examples, you'll learn how Smartsheet provides a single source of truth for managing everything from new store openings to supplier collaboration, enabling retailers to gain real-time visibility and strategic alignment. You'll learn how a flexible, scalable, and intelligent platform can help your team overcome operational hurdles and thrive in a competitive, fast-paced marketplace.