Breakout Session

Stop Asking AI to Write -- Start Asking It to Watch: Agentic Smartsheet in Production

Thursday, Nov 5 | 1:20PM - 2:20PM

Details

Your dashboard is green. But is it true? When we checked, one in three of our launch dates had moved after we locked them in — silently, with no alert to anyone. So we stopped asking AI to write and started asking it to watch. A practitioner's walkthrough of building agentic automation on Smartsheet with MCP: a three-rung adoption model, the guardrails we wrote before letting an agent touch our data, and live demos of what it catches. You'll walk out able to name your own first use case and the rules it should follow.

Content Track

Built to Transform: How Real Teams Reinvented the Way They Work

Speakers

Justin Cestro

Senior Product Readiness Manager

Justin Cestro is a Senior Product Readiness Manager at Smartsheet, where he sits between Product and go-to-market and is responsible for making sure every release is actually ready to land. He and a team of two cover every product launch at the company, the readiness gates, the enablement handoffs, and the launch data that every line of business depend on. Over the past year he rebuilt that program around agentic AI, with automation that watches the portfolio daily and surfaces what quietly stopped being true. At ENGAGE, he'll share what worked, what broke, and the guardrails he wrote first.