Breakout Session

Power your flow: Smartsheet API and integration essentials

Thursday, Nov 6 | 10:30AM - 11:30AM

Details

Take your Smartsheet solutions further with this primer for API-driven customization and integration. Learn the basics of the Smartsheet API, explore available SDKs, understand webhooks, and discover how to connect with external systems to automate and enhance your workflows. Whether you're building custom tools or planning system integrations, this session will give you the foundation to supercharge your work with flow.

Content Track

Enterprise-grade security

User Level

Advanced

PMI Credits

1

Industry

All Industries

Speakers

Headshot of Paula Soesanto

Paula Soesanto

Technical Account Manager

Paula is a Senior Technical Account Manager at Smartsheet, where she has spent the past three and a half years helping large enterprise customers design and optimize complex solutions. She works closely with directors, program managers, and power users across industries to translate business challenges into streamlined, scalable systems that empower teams to focus on meaningful work.Beyond her customer-facing role, Paula is passionate about education and mentorship. She plays an active role in onboarding and supporting new team members. She brings both technical expertise and a people-first mindset to her work.In her spare time, Paula enjoys engaging with her community via tabletop role-playing games, board games, and attending renaissance fairs.

Headshot of Joshua Pense

Joshua Pense

Principal Technical Account Manager

A country boy/nerd born and raised on a farm in Arkansas, Joshua has worked in technology his entire 25+ year career, spanning application development and DB administration, to managed services and enterprise architecture.As a Principal Technical Account Manager at Smartsheet, he has partnered with some of the best Smartsheet enterprise customers for three and a half years. Josh is tolerated by his fellow TAMS, for whom he sets a solid floor for the Smartsheet TAM standard.Joshua’s passions are spending time with his family and friends, and he is now a vibe-code junkie. I mean…he’s a little out of control. He resides with his wife Jennifer and twin 11y old boys, Asher and Ender, just outside a tiny Arkansas town where he and his family are <s>building</s> paying for their new home. Please ignore any crowdfunding requests you might receive from the boys.