Breakout Session

Making work flow: Process mapping for smarter solutions

Friday, Nov 7 | 9:00AM - 10:00AM

Details

Process mapping reveals opportunities to streamline operations, clarify roles, and scale success. This session highlights how process visualization — using Smartsheet features like automations and Advanced Capabilities — helps you design more efficient systems that drive measurable impact.

Content Track

Business insight & impact

User Level

Intermediate

Industry

All Industries

Speakers

Headshot of Emily Kerwin

Emily Kerwin

Manager, Consulting

With over a decade of experience in project and stakeholder management, Emily Kerwin is a Manager of Consulting at Smartsheet. As a problem-solver and relationship builder, she loves to untangle complex challenges for Smartsheet's enterprise customers with the most convoluted needs, crafting streamlined solutions that make everyone's lives easier and help clients get the most value out of the platform. A two-time recipient of a Smartsheet Customer Excellence Award for her leadership and dedication to providing exceptional customer experiences, Emily is passionate about helping others achieve success.

Headshot of Kasey Weidman

Kasey Weidman

Engagement Manager

Kasey Weidman is an Engagement Manager on the Professional Services team at Smartsheet, where she partners with customers to design and deliver solutions that drive adoption, efficiency, and impact. She first discovered Smartsheet as a customer, building tools that streamlined processes and scaled success. With experience across multiple industries and roles, she brings a versatile perspective to guiding organizations through complex implementations. Outside of work, Kasey is a proud mom of two teens who loves traveling, roller coasters, and movies.