Breakout Session

I just got back from ENGAGE. Now what?

Friday, Nov 7 | 10:30AM - 11:30AM

Details

This session aims to help attendees apply learnings from the ENGAGE conference to their organizations. Sr. Solutions Consultants Tessa Jaillet & Alex Corcoran,  will share practical strategies based on their experience with hundreds of customer implementations. Topics include key steps to successfully rolling out a new solution, how to effectively capture feedback and enhance an existing solution, and building Smartsheet skills through SmartU's learning and certification options. Don’t let your momentum stop at the airport and ensure your Smartsheet success continues long after the event ends.

Content Track

Business insight & impact

User Level

Introductory

Industry

All Industries

Location

420

Speakers

Headshot of Alex Corcoran

Alex Corcoran

Senior Solutions Consultant

Alex Corcoran, a Senior Solutions Consultant at Smartsheet, has nearly five years of experience with the company. He started as a Smartsheet customer, which gives him a unique, firsthand perspective and a powerful foundation for understanding client needs. This experience, combined with his certification as a Project Management Professional (PMP), allows him to help customers around the world and in all different industries optimize their operational processes, enabling them to work smarter and achieve their strategic goals.

Headshot of Tessa Jaillet

Tessa Jaillet

Sr. Solutions Consultant

Tessa Jaillet is a Senior Solutions Consultant with Smartsheet’s Professional Services team, where she partners with clients across industries to streamline processes, solve complex challenges, and drive measurable value from the platform. She specializes in guiding organizations through best practices for sustainable solution adoption and effective change management. Passionate about continuous learning, Tessa has earned certifications in Lean Six Sigma, SCRUM methodology, and Prosci Change Management. Drawing on both technical expertise and a strategic perspective, she helps customers not only optimize workflows but also achieve long-term business goals through smarter collaboration.