Hot-Desking Lessons: Dashboard, Data, and Documentation to Help Manage Remote Workers

Discover the key takeaways from building a comprehensive Smartsheet solution that manages hot-desking for a largely remote workforce across three physical locations. We will share how to use features like Data Shuttle and Forms logic to simplify inventory management for end-users. More importantly, we'll dive into the unforeseen challenges, like unexpected booking behavior and managing submissions without a selected desk, and show how we used Smartsheet Automations to solve them. You'll leave with actionable lessons on building iterative solutions and the critical importance of a robust documentation strategy for long-term solution health.