Breakout Session

Centralized Intake to Real-Time Visibility: Villanova's UTS PMO on Smartsheet

Thursday, Nov 5 | 2:40PM - 3:40PM

Details

Villanova University's UTS PMO centralized project and work management on Smartsheet, standardizing intake, automating complex workflows, and gaining real-time portfolio visibility. Connected dashboards and reporting now span the full lifecycle — from request and prioritization through governance and delivery — [with X outcome, e.g., a specific time or capacity metric].

Content Track

Trust at Scale: Permissions, Compliance, and AI Control

User Level

Intermediate

Speakers

Headshot of Elizabeth Anderson

Elizabeth Anderson

PMO Director

Elizabeth Anderson leads Villanova University’s Enterprise Technology PMO, where she oversees a portfolio of more than 50 IT projects and advances scalable delivery practices through Smartsheet, AI-enabled process improvements, and cross-functional collaboration. She brings 20 years of technology and project management experience, including 15 years in consulting at Deloitte. Drawing on that background, she helps organizations bring structure, governance, and transparency to complex transformations and turn strategic priorities into results.

Headshot of Bruna O'Keefe

Bruna O'Keefe

Enterprise Account Executive - SLED

Bruna O'Keefe is an Enterprise Account Executive at Smartsheet, where she has spent nearly six years partnering with institutions to modernize how they manage work. Focused on higher education and academic medical centers, Bruna helps universities, health systems, and public sector organizations move beyond fragmented processes and spreadsheets to enterprise-grade work management. Driving efficiency, visibility, and impact across complex, multi-stakeholder environments. She is passionate about the transformative power of the Smartsheet platform and is energized by helping customers solve their toughest operational challenges.

Headshot of Christopher Jordan

Christopher Jordan

Sr. Enterprise Solutions Engineer

Christopher Jordan brings over 5 years of Smartsheet experience to his role as a Senior Enterprise Solutions Engineer, where he helps customers translate complex business needs into scalable, practical solutions. Christopher's path started on the Solution Implementation team, giving him a hands-on understanding of how solutions come together from the ground up. He now applies that delivery perspective to his work with higher education and state and local government customers, helping them build solutions that truly move the needle.