Breakout Session

Beyond projects: Unlocking enterprise value by deploying Smartsheet as a core service

Thursday, Nov 6 | 2:30PM - 3:30PM

Details

Most know Smartsheet for project management and collaboration — and it excels there — but its unique power is also structuring the “forgotten middle:” critical processes too small for ERP yet too complex for email. In this session, learn how to deploy Smartsheet as a core enterprise service to reduce shadow IT, replace email chains with workflows, surface hidden data, and enable cross-functional collaboration. We’ll share scaling practices and show a live demo with practical takeaways.

	Content Track Smartsheet solutions at work
	User Level Intermediate
	Industry All Industries
	Location Terrace Suite

Speakers

Ann-Alicia Artis

Principal Technical Account Manager

My name is Ann, and I am a Senior Technical Account Manager at Smartsheet. With over seven years at the company, I’ve developed deep expertise in the platform and am passionate about supporting Smartsheet’s growth and success. As a subject matter expert, I enjoy helping others unlock the full potential of Smartsheet—so feel free to ask me anything

Catalina Tapanes

Sr. Director, IT Governance & Process Management

I serve as a Senior Director of IT Governance and Process Management at Norwegian Cruise Line Holdings. I’m passionate about turning structure into strategy by building frameworks that bring visibility, accountability, and efficiency across IT. Under my leadership, NCLH’s Smartsheet ecosystem evolved into a company-wide platform that connects data, people, and decisions. I believe that strong governance doesn’t slow innovation; it makes it sustainable.

Pedro Cuberos

Sr. Director, IT PMO & Governance

I’m a project management professional with 10+ years of experience leading technology portfolios and building high-performing teams. As Senior Director of IT PMO & Governance at NCLH, I focus on driving execution through strong frameworks and collaboration. I’m also a Smartsheet Product Advisory Council member, passionate about connecting strategy to outcomes.