Breakout Session

Beyond the Huddle Board: How Thermo Fisher Transformed Daily Management

Thursday, Nov 5 | 10:20AM - 11:20AM

Details

Operations leaders face a constant tension between reporting on, running, and improving the business. This session explores how a Drug Contract Development and Manufacturing Site built a Smartsheet-powered Daily Tiered Management (DTM) system that reduced metric-reporting burden, giving leaders time and mental bandwidth to focus on running the business. Learn how DTM laid the foundation for a Smartsheet value stream management system that moved project updates to the frontline, gave leaders at every level a clear view of business health, and surfaced problems at the right level for action.

Content Track

Built to Transform: How Real Teams Reinvented the Way They Work

Speakers

Headshot of Jeffrey Siddiqui

Jeffrey Siddiqui

Operations Excellence Site Lead

Dr. Jeff Siddiqui is the Process Improvement and Digital Transformation Site Leader at Thermo Fisher Scientific’s pharmaceutical research, development, and manufacturing site in Bend, Oregon. He is also the founder of Cascades Business Improvement. Before his current roles, Jeff held improvement and management positions at Amazon, IDEXX Laboratories, the U.S. Department of Defense, and Raytheon. He enjoys helping others design systems, build skills, and improve operations so that work becomes more engaging, rewarding, and profitable.

Headshot of Rob Walzer

Rob Walzer

Principal Enterprise Solutions Engineer

Rob Walzer is a Principal Solutions Engineer with 15+ years of experience in enterprise technology and a decade at Smartsheet helping organizations solve complex operational challenges. Over the past year, he has focused on bridging the gap between AI capability and real-world enterprise adoption, working with customers to move beyond experimentation and into governed, repeatable intelligent workflows inside Smartsheet.