Breakout Session

Automations, Integrations, and Agents: Building Workflows That Think

Thursday, Nov 5 | 2:40PM - 3:40PM

Details

Automation is evolving from rigid, rule-based flows into intelligent, agentic workflows that connect your whole stack — with no technical expertise needed. You'll learn how Smart Automations let you build workflows in plain language with AI actions at any step, how Smart Integrations turn the tools you already use into a unified workflow engine, and how AI agents are evolving alongside both — from on-demand skills, to scheduled work, to operating continuously. Leave ready to design workflows that scale your team's capacity.

Content Track

From Tools to Intelligence: Designing Systems to Conquer Complexity

User Level

Intermediate

Speakers

Payal Sadhwani

Sr. Product Manager I

Payal is a Senior Product Manager for Integrations at Smartsheet based in London and leads the strategy and execution of enterprise integration solutions that help organisations connect their most critical business systems. Over the past year, she's been focused on the behind-the-scenes work of building a modern, cloud-native integrations platform designed to scale and deliver intelligence at every touchpoint. That foundational work is now beginning to come to life for customers, with a cadence of new integrations and AI-assisted capabilities launching over the next few quarters.

Diana Yeh

Sr. Product Manager I

Diana Yeh is a Product Manager on the Applied AI team at Smartsheet, where she drives product strategy for AI agent capabilities. Over her nine years at Smartsheet, Diana has worked across content, collaboration, and agent quality, building deep expertise in translating customer pain points into scalable AI solutions. Her current work spans evaluation frameworks for agent quality, analysis on how AI can solve customer pain points, and partnering cross-functionally with engineering and design to bring responsible, high-quality AI experiences to customers.

Bibhu Samanta

Product Manager I

Bibhu Samanta is a Product Manager on the Automations team at Smartsheet, where he focuses on helping customers streamline workflows and manage all the automations across their workspaces. When he's not chasing down rogue workflows, you can find him trying to automate parts of his own life that probably don't need it.