Pricing
Choose the plan that works best for you and manage your projects, programs, and processes — all in one place.
Pricing by plan type
Pro
1-10 Members, unlimited Viewers
1-10 Members, unlimited Viewers
For people and teams wanting to track, share, and manage projects.
Includes:
Business
3+ Members, unlimited Guests and Viewers
3+ Members, unlimited Guests and Viewers
For businesses looking to align people, projects, and programs.
Includes Pro plan, plus:
For organizations needing to build complex solutions and company-wide security and controls.
Includes Business plan, plus:
Advanced Work Management
Solutions for your needs
Solutions for your needs
For organizations aiming to manage large scale portfolios of work and connect across their systems.
Includes Enterprise plan, plus:
Explore some of our standout features
Unlock powerful premium features like Dynamic View and Data Shuttle, available as add-ons for Business or Enterprise plans — or go all in with the Advanced Work Management plan that includes every add-on.
Additional offerings
Specialized solutions for managing resources and content at any level.
Everyone who needs to collaborate can do so easily, regardless of the project, program, or process, enhancing the cross-functional impact of your teams. You can choose from three plans: Pro, Business, or Enterprise. A subscription provides seamless collaboration with transparent pricing, allowing you to see the value users gain from the platform and better forecast your budgeting needs.
Your business is constantly evolving, and your teams are always changing. Our flexible subscription and pricing allow teams to fully explore Smartsheet before making additional purchases. This helps you justify costs and make confident purchasing decisions.
Comprehensive account management ensures data security and IT governance adherence. Increased transparency and user management enhance cost predictability, tackling rising costs and boosting organizational efficiency.
The biggest brands in the world trust Smartsheet
The Smartsheet work execution platform powers the growth engine of the world’s leading organizations.
of Fortune 500 companies trust Smartsheet
of Fortune 100 companies trust Smartsheet
Trusted and secure
We’re committed to delivering a secure and extensible platform that meets the needs of today’s largest organizations
Frequently Asked Questions
The Smartsheet User Subscription Model helps customers realize more value from Smartsheet by simplifying pricing, budgeting, and administration. Elements of the model include:
- Simple seat types - Smartsheet has four seat types: Members, Provisional Members, Guests, and Viewers. These seat types enable customers to classify users as paid or free for greater control over user-related subscription fees.
- Members - These are users who require paid seats, which enable them to create and manage assets, comment, edit, or upload files.
- Provisional use - A major new benefit introduced with the User Subscription Model, Members can share assets with anyone as Admin, Editor, Commenter, or Viewer with no obligation to pay during a trial period. During this 90-day period, a user is designated as a Provisional Member and they are able to freely create, edit, comment, upload files, and utilize AI—unlocking the platform's full potential.
- Reconciliation periods & true ups - Organizations can monitor all seat types to make informed budget decisions. At the end of the period, customers can review their list of Provisional Members and decide whether to change their seat type to Viewer, or take no action and have them automatically converted to paid Members.
Learn more about the Smartsheet user subscription model.
System Admins will gain clear, transparent visibility into Seat Types, making it easy to manage them while understanding what users can do across plans, features, and products. Internal users have email addresses matching any domain associated with the plan, while external users have email addresses that do not match the plan’s domains.
Member
- Members have full Smartsheet access per the subscription plan. They can be shared with assets at any permission level.
- A System Admin can assign the Member Seat Type at any time.
Provisional Member
- A temporary Seat Type with full access, pending review during reconciliation.
- Provisional Members have full Member access per the subscription plan. They can be shared with assets at any permission level.
- Provisional Members only include users with paid activity within the last 90 days.
Guest
- Guests can have Editor or Commenter permissions to assets.
- An external user becomes a Guest when they are shared to at least one asset with Editor or Commenter permissions.
- A System Admin can change an external user’s Seat Type from Member to Guest.
Viewers
- Viewers can only have Viewer permissions to assets.
- An internal or external user becomes a Viewer when shared to at least one asset with Viewer permissions.
- A System Admin can change an internal or external user’s Seat Type from Member to Viewer.
Feature | Members | Guests | Viewers |
|---|---|---|---|
| Create and manage sheets, reports and dashboards | ✔ | ||
| Comment and edit content | ✔ | ✔ | |
| View content | ✔ | ✔ | ✔ |
| Included in all plans? | ✔ | Business, Enterprise, Advanced Work Management | ✔ |
Learn more about seat types.
You always have the option to upgrade your plan to unlock additional capabilities for project, program, or portfolio management. You can also add or remove users, purchase more licenses, or cancel your subscription at any time. These actions are subject to terms at Smartsheet User Agreement.
Yes, for customers with Enterprise plans. These plans are covered by our Service Level Agreement.
We accept major credit cards (Visa, Mastercard, Discover, American Express), ACH direct debit, and PayPal. For Enterprise subscriptions that meet a minimum fee, we offer invoicing for payment via credit card, check, ACH, or wire. Payment options may vary by billing country.
AUD (Australian Dollar)
CAD (Canadian Dollar)
CHF (Swiss Franc)
DKK (Danish Krone)
EUR (Euro)
GBP (British Pound)
JPY (Japanese Yen)
NOK (Norwegian Krone)
NZD (New Zealand Dollar)
SEK (Swedish Krona)
SGD (Singapore Dollar)
USD (US Dollar)
ZAR (South African Rand)
Yes! We take into account your business, along with factors like compliance, license management, Integrations, and support needs to customize a solution for you.
Yes! We have Smartsheet Gov. Learn more about the capabilities of Smartsheet Gov. For more information, contact Sales.
Please note: Smartsheet Gov customers who purchase through an authorized sales representative will remain on the legacy collaborator model. However, if they purchase online and agree to our terms and conditions, they will transition to the new user subscription model.
Yes! We offer Smartsheet Regions. Learn more about Smartsheet Regions or contact our sales team.
Educational institutions who purchase through an authorized sales representative will be on the legacy collaborator model. However, if they purchase online and agree to our terms and conditions, they will transition to the new user subscription model. For more information, please contact Sales.
